Terms and Conditions

Effective Date: July 2026

These Terms and Conditions ("Terms") govern the relationship between Meetra LLC ("Meetra," "we," or "us") and any client, prospective client, or website visitor ("Client" or "you") who engages our services or accesses this website. By executing any agreement, order form, Statement of Work ("SOW"), Master Service Agreement ("MSA"), engagement letter, or other service agreement with Meetra (each, an "Engagement Document"), or by otherwise engaging our services, you agree to be bound by these Terms.

These Terms are intended to supplement, not replace, any Engagement Document entered into between Meetra and Client. In the event of a conflict between these Terms and a fully executed Engagement Document, the Engagement Document shall control.

1. Services

Meetra LLC provides B2B sales consulting, sales process buildout, sales enablement, and revenue operations advisory services ("Services"). The specific scope, deliverables, timeline, and fees for each engagement are set forth in an Engagement Document executed by both parties.

Meetra reserves the right to determine the manner and means by which Services are delivered, consistent with the professional standards applicable to management consulting. Meetra may engage subcontractors or contractors to assist in service delivery at its discretion; such engagement does not alter Meetra's obligations under any Engagement Document.

2. Engagement Structure and Fees

2.1 Retainer Engagements

Retainer engagements are billed on a monthly basis at the rate specified in the applicable Engagement Document. Fees are due in advance at the start of each billing period. Retainer services are provided on a continuous, ongoing basis for the duration of the engagement.

2.2 Fixed-Fee Projects

Fixed-fee engagements are billed according to the milestone or payment schedule set forth in the applicable Engagement Document. Unless otherwise specified, fifty percent (50%) of the total project fee is due upon execution, with the balance due upon delivery of final deliverables.

2.3 Retainer Plus Performance Fee

Certain engagements combine a monthly base retainer with a performance fee tied to a metric defined in the applicable Engagement Document. Where a performance fee is calculated from Client's financial or operational records, Client will provide Meetra with the records reasonably necessary to verify the calculation within ten (10) business days of a written request. Performance fee figures will be reviewed and agreed by both parties before invoicing. This verification right survives for twelve (12) months following the end of the engagement to which the performance fee relates.

2.4 Invoicing and Payment

All invoices are due within fifteen (15) days of the invoice date unless otherwise specified in the applicable Engagement Document. Late payments will accrue interest at the rate of one and one-half percent (1.5%) per month (18% annually) on any outstanding balance. Meetra reserves the right to suspend Services for any account more than thirty (30) days past due.

2.5 Taxes

All fees are exclusive of applicable sales, use, or other taxes. Client is responsible for all taxes applicable to the Services, excluding taxes on Meetra's net income.

2.6 Expenses and Exclusions

Unless the applicable Engagement Document states otherwise, the following are excluded from Meetra's fees and are paid by Client directly to the applicable vendor: third-party software subscriptions; custom integration and third-party implementation fees; paid media and content creation; and pre-approved travel outside the Oklahoma City metropolitan area, billed at cost. Any service not described in an executed Engagement Document is out of scope and requires a signed amendment or a new Engagement Document.

3. Term and Termination

3.1 Term

The duration, start date, and any renewal structure of each engagement are stated in the applicable Engagement Document. These Terms remain in effect for the duration of any active engagement between the parties and survive termination with respect to Sections 5 (Confidentiality), 6 (Intellectual Property), 7 (Limitation of Liability), 8 (Indemnification), 9 (Non-Solicitation), and 11 (Dispute Resolution).

3.2 Termination of Retainer Engagements

Either party may terminate a retainer engagement by providing thirty (30) days' prior written notice to the other party. Written notice must be delivered via email to the primary contact address on file or via certified mail to the party's principal place of business. Fees accrued through the end of the notice period remain due and payable.

3.3 Termination of Fixed-Fee Projects

Fixed-fee projects may be terminated by Client upon thirty (30) days' written notice. In the event of Client-initiated termination, Client shall pay Meetra for all work completed through the termination date on a pro-rata basis calculated against the total project fee, plus any non-cancellable expenses incurred in connection with the engagement.

3.4 Termination for Cause

Either party may terminate any engagement immediately upon written notice if the other party materially breaches these Terms or any applicable Engagement Document and fails to cure such breach within ten (10) business days of written notice of the breach. Meetra may also immediately terminate any engagement upon Client's failure to remit payment within thirty (30) days of a due date.

4. Deliverables and Client Obligations

4.1 Client Cooperation

Client acknowledges that timely delivery of Services depends on Client's active cooperation, including providing access to personnel, systems, data, and information reasonably requested by Meetra. Delays caused by Client's failure to cooperate may result in adjustments to project timelines or additional fees, which will be communicated in advance in writing.

4.2 Accuracy of Information

Client represents and warrants that all information, data, and materials provided to Meetra in connection with an engagement are accurate, complete, and do not infringe upon the rights of any third party. Meetra's advice and deliverables are based on the information provided by Client; Meetra is not responsible for outcomes resulting from inaccurate or incomplete information.

4.3 Approvals

Client shall designate a primary point of contact with authority to provide approvals and direction on behalf of Client. Requests for feedback, approvals, or decisions will be responded to within five (5) business days unless otherwise agreed. Failure to respond within this window may result in project delays at no fault of Meetra.

5. Confidentiality

5.1 Mutual Obligation

Each party acknowledges that in the course of an engagement, it may receive or have access to information that is confidential, proprietary, or sensitive in nature ("Confidential Information"). Confidential Information includes, without limitation: business plans, financial data, pricing, customer and prospect lists, pipeline data, sales strategies, personnel information, trade secrets, technical processes, and any other information designated as confidential or that a reasonable person would understand to be confidential given the nature of the disclosure.

5.2 Non-Disclosure

Each party agrees to: (a) hold all Confidential Information of the other party in strict confidence; (b) not disclose Confidential Information to any third party without prior written consent; and (c) use Confidential Information solely for the purpose of performing or receiving the Services. Each party may disclose Confidential Information to its employees, contractors, or advisors on a need-to-know basis, provided such individuals are bound by confidentiality obligations no less protective than those set forth herein.

5.3 Exceptions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no breach of these Terms; (b) was known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without use of the Confidential Information; or (d) is required to be disclosed by applicable law or court order, provided the disclosing party is given prompt written notice and the opportunity to seek a protective order.

5.4 Survival

Confidentiality obligations survive termination of any engagement for a period of three (3) years.

5.5 Data Security and Third-Party Systems

Meetra will handle Client data with reasonable care, will use it only as needed to deliver the Services, and will limit access to personnel and Meetra-engaged contractors who need it to perform the Services. Meetra relies on third-party software and platforms selected or used in the course of an engagement, including without limitation CRM, accounting, banking, communication, and automation tools. Meetra is not responsible for, and assumes no liability arising from, data breaches, outages, security failures, or data loss caused by such third-party platforms or by any party other than Meetra; liability for such events rests with the responsible third-party provider under that provider's own terms. Client is responsible for maintaining its own accounts, credentials, and any data protections required by Client's own platforms and legal obligations.

6. Intellectual Property

6.1 Client Ownership of Deliverables

Upon receipt of full payment for the applicable engagement or milestone, Meetra assigns to Client all right, title, and interest in and to any work product, reports, analyses, frameworks, or materials created specifically for Client and delivered as part of the agreed scope of Services ("Deliverables"). This assignment is effective only upon payment in full; no rights are transferred prior to full payment.

6.2 Meetra Background IP

Notwithstanding Section 6.1, Meetra retains all right, title, and interest in and to its pre-existing methodologies, frameworks, tools, templates, processes, know-how, and proprietary content that are incorporated into or used in the creation of Deliverables ("Background IP"). Meetra grants Client a non-exclusive, non-transferable, royalty-free license to use any Background IP incorporated into the Deliverables solely in connection with Client's internal business operations.

6.3 Anonymized Work Product

Client grants Meetra a perpetual, royalty-free right to use, adapt, and incorporate the concepts, methods, and work product developed during an engagement in anonymized and de-identified form, including in Meetra's own templates, frameworks, training materials, and future client work. This right does not permit Meetra to disclose Client's Confidential Information. Identification of Client by name is governed by Section 10.

6.4 No License to Meetra Brand

Nothing in these Terms grants Client any right to use Meetra's name, logo, trademarks, or brand assets without prior written consent.

7. Limitation of Liability

7.1 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEETRA'S TOTAL CUMULATIVE LIABILITY TO CLIENT FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR ANY ENGAGEMENT, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES ACTUALLY PAID BY CLIENT TO MEETRA IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE CLAIM OR EVENT GIVING RISE TO THE LIABILITY, OR (B) TEN THOUSAND DOLLARS ($10,000).

7.2 Exclusion of Consequential Damages

IN NO EVENT SHALL MEETRA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF DATA, OR REPUTATIONAL HARM, EVEN IF MEETRA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.3 Nature of Advisory Services

Meetra's Services are advisory in nature. All recommendations, strategies, and deliverables represent professional opinions and guidance based on information available at the time of the engagement. Client retains full responsibility for all business decisions made in reliance on Meetra's advice. Meetra does not guarantee any particular outcome, revenue result, or business performance. Meetra is not an attorney, certified public accountant, tax advisor, or licensed lender; Client is responsible for retaining qualified professionals for legal, accounting, tax, and lending advice.

8. Indemnification

Client agrees to indemnify, defend, and hold harmless Meetra LLC and its principals, employees, contractors, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Client's use of the Deliverables or Services; (b) Client's breach of these Terms or any applicable Engagement Document; (c) any claim that information or materials provided by Client to Meetra infringe upon the intellectual property or other rights of any third party; or (d) Client's violation of any applicable law or regulation.

9. Non-Solicitation

During the term of any active engagement and for a period of twelve (12) months following the termination or expiration of such engagement, Client agrees not to, directly or indirectly: (a) solicit, recruit, hire, or engage any employee, subcontractor, or contractor of Meetra who was involved in the delivery of Services to Client; or (b) induce any such individual to terminate or reduce their relationship with Meetra.

A breach of this Section shall entitle Meetra to liquidated damages in an amount equal to twelve (12) months of the individual's then-current compensation with Meetra, which the parties agree is a reasonable estimate of the harm caused and not a penalty.

10. Marketing and References

Client acknowledges and agrees that Meetra may reference Client's company name, industry, and general nature of the engagement (without disclosing Confidential Information) in Meetra's marketing materials, website, case studies, presentations, and proposals. This right does not require prior approval from Client on each use.

Client agrees to serve as a reference for Meetra upon reasonable request, including participation in written testimonials and introductory conversations with Meetra's prospective clients, provided such participation does not unreasonably burden Client.

11. Dispute Resolution

11.1 Good Faith Negotiation

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or any engagement ("Dispute"), the parties agree to first attempt to resolve the matter through good faith negotiation for a period of thirty (30) days following written notice of the Dispute.

11.2 Binding Arbitration

If a Dispute is not resolved through negotiation, it shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, with proceedings conducted in Oklahoma City, Oklahoma. The arbitration shall be conducted before a single neutral arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.3 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or Confidential Information without first submitting to the arbitration process.

11.4 Governing Law

These Terms and all engagements between the parties shall be governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of laws principles.

12. General Provisions

12.1 Entire Agreement

These Terms, together with any executed Engagement Document, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements, representations, and understandings, whether written or oral. In the event of a conflict, a fully executed Engagement Document controls over these Terms.

12.2 Amendments and Version in Effect

Meetra reserves the right to update these Terms at any time. Updated Terms will be posted to meetrasolutions.com with a revised effective date. The version of these Terms in effect on the Effective Date of an executed Engagement Document governs that engagement for its duration, including renewals, unless the parties agree otherwise in writing. Meetra maintains an archive of prior versions, available on request.

12.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

12.4 Waiver

No failure or delay by either party to enforce any right under these Terms shall constitute a waiver of that right.

12.5 Independent Contractor Status

Meetra, its personnel, and its contractors are independent contractors in relation to Client. Nothing in these Terms or any engagement creates a partnership, joint venture, employment, or agency relationship between Meetra and Client. Meetra's personnel and contractors are not entitled to any Client employee benefits, and Client will not withhold taxes on Meetra's behalf. Contractors engaged by Meetra are not Client's employees or contractors. Meetra has no authority to bind, obligate, or commit Client except as expressly authorized by Client in writing.

12.6 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government action, labor disputes, or failures of third-party service providers. The affected party shall provide prompt written notice and use reasonable efforts to resume performance.

12.7 Notices

All formal notices under these Terms shall be in writing and delivered by email with confirmed receipt or by certified mail, return receipt requested, to the addresses on file for each party.

12.8 Assignment

Client may not assign any rights or obligations under these Terms without Meetra's prior written consent. Meetra may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.